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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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HP Recommended
HP Recommended
Welcome to the HP support community.
Use an automated tool to clean the printhead
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Load plain white paper into the tray.
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On the printer control panel, touch the Right Arrow (
) to display more options. -
Touch Setup (
), and then touch Tools. The Tools Menu displays. -
Touch Clean Printhead.
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Wait while the printer completes the printhead cleaning process, and then touch OK.
NOTE:
You might have to clean the printhead several times to correct the issue.
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Print another Print Quality Diagnostic Page to see if the issue is resolved.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
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Cheers.
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