wrong with my HP Envy 6052e All In One Series Printer just sending blank paper even though it

[Silverfox7054]

Whats wrong with my HP Envy 6052e All In One Series Printer just sending blank paper even though it has new ink cartridges. It was printing fine until I had to replace the cartridges.

[Kuroi_Kenshi]

Hi @Silverfox7054,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your printer printing blank pages!  

We're thrilled to have the opportunity to assist you and provide a solution.

Try these troubleshooting steps:

Check Ink Levels

• Even new cartridges can be faulty or not properly installed.
• Open HP Smart App or Printer Settings → Check ink levels.

Ensure Correct Cartridge Installation

• Open the printer cover and reinsert the cartridges.
• Make sure they click into place properly.

Run a Test Print

• Print a test page to check if any ink is coming out:
  • Press Power + Cancel buttons together on the printer.

Clean the Printhead

Automatic Cleaning

1. Go to Printer Settings on the printer’s touchscreen or HP Smart App.
2. Select Tools → Clean Printhead.
3. Run it 2-3 times if needed.

Manual Cleaning (If Needed)

1. Remove the ink cartridges.
2. Use a soft cloth with warm water to gently clean the printhead.
3. Let it dry and reinsert the cartridges.

Software & Driver Checks

Restart Your Printer & Computer

• Turn off the printer, unplug it for 1 minute, then turn it back on.

Update or Reinstall Printer Drivers

1. Go to HP Support and download the latest drivers.
2. Uninstall the printer from Control Panel → Devices and Printers.
3. Reinstall it and try printing again.

Use HP Diagnostic Tools

Run HP Print and Scan Doctor

• Download from HP’s website and follow the steps to fix issues.

Use Genuine HP Cartridges

• If you’re using third-party ink, it may not work properly.

Try a Different Paper Type

• Use plain white A4 paper (some settings may be preventing ink from printing).

Let me know if this helps! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,