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HP Recommended
HP Smart Tank 581 All-in-One Printer
Microsoft Windows 11

yellow color not working 

1 REPLY 1
HP Recommended

Hi @rameshkv 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand the concern with the yellow color not printing on your HP Smart Tank 581 All-in-One Printer. We appreciate the details you've shared. To help identify whether this is related to ink flow, printhead performance, or print settings, please provide a few additional details:

  1. Is the yellow color completely missing, or does it print faintly?
  2. Have you recently refilled the yellow ink tank?
  3. Does the issue occur when printing all documents or only specific files?
  4. Have you already run any printhead cleaning or print quality diagnostic tools from the HP App?
  5. Please print a Print Quality Diagnostic Page and share a photo of the result, especially the color blocks.

 

To print the diagnostic page: • Open the HP App. • Select your HP Smart Tank 581 printer. • Go to Printer Settings or Tools. • Locate Print Quality Report or Diagnostic Page and print it.

 

Once you share the diagnostic page result, we can guide you with the most appropriate troubleshooting steps.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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