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‎06-06-2021 10:39 AM

HP Recommended
Product: Deskjet 2050
Operating System: Microsoft Windows 10 (64-bit)

Hi, I spoke to Pedro from support, they were getting further help & then call me back with further instructions. 

Waiting for their call back, thanks, Peter

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2 REPLIES 2

‎06-06-2021 11:25 AM

HP Recommended

Contact technical support to receive the proper instructions: https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

Bear in mind that any existing cartridges from another region will cease to function once you update your region code.

 

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‎06-07-2021 01:35 AM

HP Recommended

Hi, thanks for the info. New orig HP cartridges purchased due low levels, Require new zone reset code to operate printer. Pedro from HP support contacted me, started the process, arranged call back date,  now waiting for call back to finish.

thanks

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