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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- zurückstellen auf werkseinstellungen um patrone wechsel von...

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11-08-2020 08:50 AM
Hallo, mein Drucker wurde beim Studium in die USA gekauft jetzt mit zurückgenommen nach Österreich,
Hier kann ich die HP Patronen Nr 60 nicht bekommen aber hier sind die HP 300 zuständig.
leider gibt der Drucker immer an inkompatible Patronen.
Wie kann ich den Drucker auf Werkseinstellungen zurückstellen das der Drucker die HP 300 Patronen erkennt und nicht als Fehler angibt.
Dank im Voraus
Han
11-08-2020 08:58 AM
Hi there! Thank you for visiting our English HP Support Community! 🙂
We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.
Thank you for your understanding.
Kind regards,
BiancaS.
11-08-2020 09:10 AM
Hello,
my printer was bought while studying in the USA, now I have come back to Austria.
Here I can not get the HP cartridges No. 60 but here are the HP 300 responsible.
Unfortunately, the printer always specifies an incompatible cartridge.
How can I reset the printer to factory settings that the printer recognizes the HP 300 cartridges and does not indicate them as errors.
Thanks in advance
Han
11-10-2020 01:26 PM
My printer was bought during my studies in the USA, now I have returned to Austria. I cannot get the HP cartridges No. 60 here, but the HP 300 are responsible here. Unfortunately, the printer always reports an incompatible cartridge. How can I reset the printer to factory settings so that the printer recognizes the HP 300 cartridges and doesn't show them as errors? thank you in advance
My Printer was baught in USA while study overthere. Now I am back in Austria, here the Cartrige
11-10-2020 01:28 PM
My printer was bought during my studies in the USA, now I have returned to Austria.
I cannot get the HP cartridges No. 60 here, but the HP 300 are responsible here.
Unfortunately, the printer always reports an incompatible cartridge.
How can I reset the printer to factory settings so that the printer recognizes the HP 300 cartridges and doesn't show them as errors?
thank you in advance
11-18-2020 07:02 AM
Welcome to HP Support Community
You will need to do a Regionalization Reset to be able to use the HP 300 cartridges
Please contact HP Support for assistance with the Reset
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
KrazyToad
I Am An HP Employee