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Photosmart C4680
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Hallo, mein Drucker wurde beim Studium in die USA gekauft jetzt mit zurückgenommen nach Österreich,

Hier kann ich die HP Patronen Nr 60 nicht bekommen aber hier sind die HP 300 zuständig.

leider gibt der Drucker immer an inkompatible Patronen.

Wie kann ich den Drucker auf Werkseinstellungen zurückstellen das der Drucker die HP 300 Patronen erkennt und nicht als Fehler angibt.

Dank im Voraus

Han

5 REPLIES 5
HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
HP Recommended

Hello,

my printer was bought while studying in the USA, now I have come back to Austria.

Here I can not get the HP cartridges No. 60 but here are the HP 300 responsible.

Unfortunately, the printer always specifies an incompatible cartridge.

 How can I reset the printer to factory settings that the printer recognizes the HP 300 cartridges and does not indicate them as errors.

Thanks in advance

Han

HP Recommended

My printer was bought during my studies in the USA, now I have returned to Austria. I cannot get the HP cartridges No. 60 here, but the HP 300 are responsible here. Unfortunately, the printer always reports an incompatible cartridge. How can I reset the printer to factory settings so that the printer recognizes the HP 300 cartridges and doesn't show them as errors? thank you in advance

 

My Printer was baught in USA while study overthere. Now I am back in Austria, here the Cartrige

HP Recommended


My printer was bought during my studies in the USA, now I have returned to Austria.

I cannot get the HP cartridges No. 60 here, but the HP 300 are responsible here.

Unfortunately, the printer always reports an incompatible cartridge.

How can I reset the printer to factory settings so that the printer recognizes the HP 300 cartridges and doesn't show them as errors?

thank you in advance

HP Recommended

@Holopath

 

Welcome to HP Support Community

 

You will need to do a Regionalization Reset to be able to use the HP 300 cartridges

 

Please contact HP Support for assistance with the Reset

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.

 

Thank you

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.