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‎12-28-2020 09:14 PM

HP Recommended

Recently, whenever I try to scan through the ADF (automatic document feeder) of my Officejet 4630, paper gets stuck. Not even 1 sheet goes through the ADF without getting stuck. It always gets stuck on the far side (away from the console). I have tried to clean the rollers but to no avail. Any suggestions? I have had the printer for a couple years at least. 

 

  

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1 REPLY 1

‎12-29-2020 08:51 AM

HP Recommended

Hello @Alter_ego1 ,
Welcome to the HP Support Community!

 

Try this solution here: An ADF Paper Jam Error Displays on the HP Officejet 4630 

 

Hope this helps! Keep me posted.
Andreas

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