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HP Recommended
HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 11

After a print job is done, my printer pulls another piece of paper like it was a new print job.  Page of course comes out blank.  Researched this for hours.  Have run all updates including firmware.  Unplugged, let sit 20 min, re-plugged.  Paper rollers clean.  Print heads clean.  At this point am at a loss

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@PatrickDP, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We see that you are communicating over the PM and we understand the issue is sorted. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Regards, 

Max3Aj

View solution in original post

1 REPLY 1
HP Recommended

@PatrickDP, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We see that you are communicating over the PM and we understand the issue is sorted. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Regards, 

Max3Aj

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