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‎10-11-2021 05:34 PM

HP Recommended
Product: HP Photosmart 7520
Operating System: Microsoft Windows 10 (64-bit)

I asked a question  on Oct. 10, 2021 on my HPhotosmart 7520 "Automatic Document Feeder" (ADF) will NOT pick up paper, and feed it.

 

I, in turn, received two responses that were dated 2015, and 2016.

 

Neither answered MY question.

 

Which is "Why does the ADF not pick up the paper, after making a lot of noise, leaving an "error = load paper."

 

IS THERE A WAY TO MAKE THE ROLLERS TURN AND PICK THE PAPER UP, AND FEED IT INTO THE PRINTER HEAD?

Category:
1 person had the same question
1 REPLY 1

‎10-14-2021 01:12 PM

HP Recommended

@roliechuck

 

Welcome to the HP Support Community.

 

Are you able to copy from the ADF?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-photosmart-7520-e-all-in-one-printer-series/5199461/model/51...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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