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HP Recommended

I have a HP Envy 6230 All in one printer.

 The printer is showing this error but there is no paper jammed. I’ve checked the cartridges,

Does anyone know how to fix this?

 Thanks 

101032DC-B6FD-4AF1-BECE-A2B063D8E38E.jpeg

4FA51620-E877-4A9E-81F1-66D7AF50B429.jpeg

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