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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- E1 code on smart tank 7000
Create an account on the HP Community to personalize your profile and ask a question
11-07-2022 07:09 PM
We have A4 paper in the printer but it keeps saying only small paper detected? I have reset settings, removed software and done everything I could possibly think! This has happened before a few weeks ago but overnight it resolved itself. This issue started yesterday so I left it over night to see if would resolve but it hasn’t. I’ve spent 4 hours trying with the printer with no success! Please help?
11-18-2022 04:32 AM
@Bree22
Welcome to the HP support community.
I understand that you are getting a paper mismatch error, I am glad to assist you.
Follow the steps mentioned in this HP document to fix the issue:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee