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‎02-17-2022 01:24 PM

HP Recommended
Product: HP9010 printer

I hate this thing with a passion but it is new and I'm stuck with it.  I'm trying to print tax forms, which have to be printed so that the info goes in the box.  Every GD page I print prints crooked on this pos printer.  Any suggestions? 

Category:
4 REPLIES 4

‎02-20-2022 02:33 PM

HP Recommended

@SeriouslyWTF

 

Welcome to the HP Support Community.

 

Does it happen with copies too?

 

Which device is your Printer connected to?

 

Try the steps from here: https://support.hp.com/in-en/document/c06191659

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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‎03-01-2022 08:50 AM

HP Recommended

Yes, it happens with copies.  It is connected to a desktop computer.  

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‎03-01-2022 08:56 AM

HP Recommended

On the diagnostic page, the lines are straight in the test boxes, but the entire print is crooked on the page.  

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‎03-08-2022 03:34 AM

HP Recommended

This could be a hardware issue as it happens with copies too.

 

Try a firmware update: https://support.hp.com/us-en/document/ish_1776648-1643972-16

 

Let me know if this helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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