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Fax/Scan Dialogue box issues

HP Recommended
HP 8710

When I go to HP assistance and then click on Fax.. The Fax Button is not responding nor does it gives an option to send fax... I can still send fax on the printer if i manually entered the fax number and feed the document un the upper tray feeder.

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Wingman777, Welcome to the HP Support Community!


To assist you better, are you using a Win PC or a Mac, or a mobile device to fax?

Do you have the full-feature printer driver installed?


Keep me posted for further assistance.


I am an HP Employee

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