HP 6432 E3 error code

[Storminghorse]

I have an Envy Pro 6432 that keeps coming up with an E3 error code. I have removed the paper that was jammed but no matter how many time I unplug it and plug in again it still remains the same. I have followed the steps on the HP Smart app but it has been no help.

[Nirvana_95]

Hi @Storminghorse

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing Error E3-related issues on your printer. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

I would suggest you please use the link below and follow the steps. Once done, let me know the outcome of it: https://support.hp.com/ie-en/document/ish_2040935-1816767-16 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Storminghorse]

Thank you for your reply. I have tried the steps suggested a number of times and have had no luck.

[Nirvana_95]

Thanks for your response.

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

Thanks!