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‎01-28-2021 06:55 PM

HP Recommended
Product: HP ENVY Photo 7855
Operating System: Microsoft Windows 10 (64-bit)

I've looked at videos, changed the size on my printer, made sure the envelope size showed on my print screen and it still will not print.   Pulls envelope in then stops and says paper size not found.  I've put in two envelopes, I just do not know what else to do.  Using #10 envelope from Microsoft Word and Stamps.com

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1 person had the same question
1 REPLY 1

‎02-10-2021 10:11 AM - edited ‎02-10-2021 10:11 AM

HP Recommended

@JKMCB

 

Welcome to HP Support Community


I would like to help

 

Please follow the instructions in this Link: https://support.hp.com/in-en/document/c03275134 and let me know how it goes


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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