HP497995 (HP DeskJet 2700 series)

[ChingfordKeith]

I have a HP497995 (HP DeskJet 2700 series) and need to know what is the thickest paper I can print on.

[Nal_NR · Accepted solution]

Hi @ChingfordKeith,

Welcome to the HP Support Community. 

I'd like to help!

The HP DeskJet 2700 series printers generally support a range of paper types and thicknesses. For the thickest paper that can be used, it's advisable to consult the printer's manual or specifications provided by HP. Click here from page 45

However, typically, the HP DeskJet 2700 series can handle paper up to a certain weight or thickness. It's commonly capable of printing on cardstock or thicker papers within a specific weight range, usually between 60 to 90 lbs (around 163 to 240 gsm).

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[ChingfordKeith]

Thanks, I found the answer on page 110. Up to 300gsm for photo paper. I am struggling with 240gsm but possibly because the photo paper is double sided. 

[Nal_NR]

Hi @ChingfordKeith,

That's fantastic!- Yes that could be the reason 🙂 

If you need further assistance, feel free to reach out to us. Take care.

[ChingfordKeith]

Given that I have lots of sheets of this double sided 240gsm photo paper that I am struggling to use is there anyone with a workaround? I have tried loading a single sheet without success.