-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: How to disconnect an LJ 4000 internal printer connection

Create an account on the HP Community to personalize your profile and ask a question
06-18-2024 07:50 AM
I have a venerable Laserjet 4000 that has completely stopped working. There is confirmed power to the machine so now I'm trying to access the Engine Control Module to check the internal fuses by getting to the engine module.
I'm currently trying to separate the Engine Module from the Paper Feed Module as per page 6.42 of the manual at https://manualmachine.com/hp/4050/4646645-service-manual/
I'm stuck because I don't how how to remove a connector and don't want to break anything by forcing it.
The connector is at the back right of the printer and is normally behind the formatter cage assembly and formatter pan.
It's white, with 14 purple connectors going into slots on the top and has no spare slots.
I can't tell if there are any hidden catches anywhere that need releasing or if it should just pull it off pins below.
If anyone can advise, that would be much appreciated.
As best I can tell, the part number is either RG5-3822-000CN or RG5-3710-000CN.
Many thanks.
Dave
07-06-2024 10:54 PM
Post some pictures please, been ages since I removed one of those.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.