cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
louisebowen
New member
1 0 0 0
Message 1 of 2
89
Flag Post

Hp Envy 6234 won't catch my photo paper, 5x7 or 6x4.

HP Recommended
HP 6234
macOS 10.15 Catalina

Hello, I have a new HP 6234 printer & the photo paper feed, 5x7 and 6x4  isn't accepting or recognising the paper. I'm using the HP preferred paper and I keep getting the same message, load paper, etc, etc. 

 

I brought this printer specifically because of the option to print photos....it hasn't been possible yet. 

 

Please help!

1 REPLY 1
Dragon-Fur
Level 16
Level 16
33,804 25,957 3,098 10,006
Message 2 of 2
Flag Post
HP Recommended

@louisebowen 

 

The usual place to look, of course, is the application you are using to submit the job to the printer.

I cannot help with that - I don't have Mac OS.

 

 

Load Paper

User Guide

Page 15

 

Check / Adjust / Retain the Paper at the Printer Display Panel

 

Open Printer Tray,

If you have not yet done so, add desired paper type

Wait a couple of seconds…

Close Tray

IF applicable for your printer:

Look for a message on the Printer Control / Display Panel,

Click Modify (wording varies), set the paper size and type, Click OK

 

NOTE:  If the size of the Paper Size is not in the Drop-down menu, Select Custom (likely the last selection in the list)

 

And / Or

Embedded Web Server (EWS)

 

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

 

 

Side Bar - What if?

 

HP Printers - 'Encryption Credentials Expired' Error Displays (macOS, iOS)

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Network > Advanced Settings > Certificates

Click Configure > Select Create a New Self-Signed Certificate > Next > Finish

 

 

What else?

 

The printer software likely makes use of "Presets" (shortcuts).

Make sure you have selected the appropriate Media / source / setup for the current job.

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6234 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation