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‎03-20-2022 05:53 AM - last edited on ‎03-21-2022 06:26 AM by Retired

HP Recommended
  • Can I still return the printer and exchange it for a brand new one because the jam is not working but I still don’t have the box 
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2 REPLIES 2

‎03-20-2022 12:26 PM

HP Recommended

Hi there, hate to hear people having issues. This forum is a peer to peer forum and not HP technical support so you would normally need to contact them. I am tagging your post for the moderators in the hopes they can have someone reach out to you. I am unable to directly assist with the problems you have with the printer as you provide no details about what is happening.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎03-22-2022 08:11 AM

HP Recommended

@Kenzi1

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Could you elaborate on the issue for better understanding?

 

Sandytechy20
I am an HP Employee

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