I'm about ready to give up... HP Envy6455e paper not feeding

[ChiefOrganizer]

My paper feed issues arose a few weeks ago and I'm now just getting to fix it.  Turns out my warrantee expired 2 weeks ago.  I can't get my paper to continue to feed through to print.  I can clean the roller and get one paper to go through then the next fails.  HP wants me to pay $19.99 to talk to someone.  I tried to enter my cc# and it is not working through your system.  Please help!  I have a big project that needs to be printed asap.

[sandytechy20]

@ChiefOrganizer

Welcome to the HP support community.

I understand that your printer is not feeding the paper, I am glad to assist you.

Check the paper, and then reload it

• Check the paper stack for defects such as wrinkled, torn, or bent pieces that might cause a pick-up issue.
• Remove any paper from the paper tray.
• Remove any severely bent, wrinkled, or torn paper found in the stack.
• Check for obstructions inside the paper tray. Make sure nothing blocks the paper from engaging with the rollers.
• Make sure the paper stack is even on all sides.
• Load the stack of paper into the paper tray.
• 
• Close or push in the paper tray.
• Select the correct paper size on the printer control panel or in the printer software.

Reset the printer

• Reset the printer to recover from printer errors or failures.
• If your printer has a rechargeable battery, remove it.
• With the printer turned on, disconnect the power cord from the printer.
• Unplug the power cord from the power source.
• Wait 60 seconds.
• Reconnect the power cord to a wall outlet and to the printer.
• NOTE: HP recommends plugging the printer directly into a wall outlet.
• Turn on the printer to complete the reset.

Refer to this HP document for further assistance:- Click here

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.