• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
Example: hip envy photo 6234

Does anyone know how to get my printer to pick up 5 by 7 inch photo paper

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@HMBU 

 

Welcome to the HP Community.

 

No Operating System / version included in request - assuming "Mobile" print task.

 

The Basics

 

Load the paper into the main tray according to the instructions in the User Guide

Starting on Page 16

 

Right after loading the paper and closing the tray,

look for a message on the printer display panel -

Select to Modify (or retain) the paper size / paper type loaded in the tray.

Open the Application you are using to print the file -

Alternatively, Open HP Smart Mobile > Scan Images > Import an image already saved

Set up job and Print / Share / Save

 

Example - Retain / Modify / Check Paper Size (and Type) - Tray and Paper Management

Retain_Printing_Preferences_9Retain_Printing_Preferences_9

 

Open the Application you are using to print the file.

 

Example - HP Smart - Mobile - Main Menu

HP_Smart_Mobile_Main_Menu_12HP_Smart_Mobile_Main_Menu_12

 

 

Partial Example - HP Smart - Mobile - Simple Image Print

HP_Smart_Mobile_Image_Print_Transform_8HP_Smart_Mobile_Image_Print_Transform_8

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6234 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@HMBU 

 

Welcome to the HP Community.

 

No Operating System / version included in request - assuming "Mobile" print task.

 

The Basics

 

Load the paper into the main tray according to the instructions in the User Guide

Starting on Page 16

 

Right after loading the paper and closing the tray,

look for a message on the printer display panel -

Select to Modify (or retain) the paper size / paper type loaded in the tray.

Open the Application you are using to print the file -

Alternatively, Open HP Smart Mobile > Scan Images > Import an image already saved

Set up job and Print / Share / Save

 

Example - Retain / Modify / Check Paper Size (and Type) - Tray and Paper Management

Retain_Printing_Preferences_9Retain_Printing_Preferences_9

 

Open the Application you are using to print the file.

 

Example - HP Smart - Mobile - Main Menu

HP_Smart_Mobile_Main_Menu_12HP_Smart_Mobile_Main_Menu_12

 

 

Partial Example - HP Smart - Mobile - Simple Image Print

HP_Smart_Mobile_Image_Print_Transform_8HP_Smart_Mobile_Image_Print_Transform_8

 

 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY Photo 6234 All-in-One Printer 

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.