• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

I’m currently repairing the internal gear mechanism of my HP DeskJet 2655 (S/N: [edited], P/N: 51P94-64001) and I need specific help installing the replacement gears.

 

I ordered two identical-sized gears, but one has a round center hole and the other has a 4-post center. I also have metal dowel pins. However, I don’t see where to install the dowel pins, and the gears don’t appear to line up with any obvious mounting points or posts.

 

I’ve attached several close-up photos of the gear housing from multiple angles to show the current assembly. Can someone please guide me on:

 

  1. Exactly where the dowel pins should go.
  2. Which gear goes where.
  3. Whether this gear unit is supposed to be press-fit, or if I’m missing a bracket or clip.

 

 

Any help would be appreciated—especially if there’s a diagram or service manual available. Thanks in advance!

IMG_2227.jpeg

IMG_2213.jpeg

1 REPLY 1
HP Recommended

@Jblackner07, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

HP® Service Center Locator - United States | HP® Support

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.