cancel
Showing results for 
Search instead for 
Did you mean: 
New member
4 3 0 0
Message 1 of 7
140
Flag Post

Noise when printing: from rollers?

HP Recommended
LaserJet Pro M254DW
Microsoft Windows 10 (64-bit)

My LaserJet Pro M254DW has developed an annoying low pitched squeaking sound prior to and after printing. Is this a known issue? Will it get worse? And can it be resolved?

 

Doesn't appear to be have impact on printing speed or quality.

 

Many thanks,

 

Nick

6 REPLIES 6
Level 15
Level 15
422 424 36 231
Message 2 of 7
Flag Post
HP Recommended

Hello @npearson ,
Welcome to the HP Support Community!

 


@npearson wrote:

... Is this a known issue?


These noises come from defective toner cartridges!
Print a supplies status page, scan the page at 200dpi and upload the file here.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!




I'm not an employee of HP, I'm as volunteer here.
Requests via Private Messages (PM) cannot be answered.
Reply
0 Kudos
Author
New member
4 3 0 0
Message 3 of 7
Flag Post
HP Recommended

Supplies.JPG

 

Thanks for your speedy response. Supplies screenshot attached.

Reply
0 Kudos
Author
New member
4 3 0 0
Message 4 of 7
Flag Post
HP Recommended

$R9KR2N2.JPG

Reply
0 Kudos
Level 15
Level 15
422 424 36 231
Message 5 of 7
Flag Post
HP Recommended

The supplies looks good.

But, I recognize 3 toners (Not from HP).
I suspect that one / all 3 toners are causing this noise.
Remove these 3 toners and print one page, black only (no color).
Are the noises still present?


Regards
Andreas




I'm not an employee of HP, I'm as volunteer here.
Requests via Private Messages (PM) cannot be answered.
Reply
0 Kudos
Author
New member
4 3 0 0
Message 6 of 7
Flag Post
HP Recommended

The printer won't print with any of the cartridges removed. Oddly when I replaced the cartridges the noise has gone. If it comes back I will try swapping out cartridges with genuine HP ones.

 

Thank you for your suggestion.

Reply
0 Kudos
Level 15
Level 15
422 424 36 231
Message 7 of 7
Flag Post
HP Recommended

@npearson wrote:

... If it comes back I will try swapping out cartridges with genuine HP ones.


Do not wait too long, these cartridges can destroy the DC motor.

 

Regards
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!

German community:
created 11,631 posts + generated 1,114 solutions + received 1,654 kudos




I'm not an employee of HP, I'm as volunteer here.
Requests via Private Messages (PM) cannot be answered.
Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation