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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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HP Recommended

My printer does not seem to pick up paper correctly. The writing prints slanted on the document and the top of the pages are cut off. I have cleaned the printer heads, cleaned the printer smear. The only thing that has shown is there is an alignment problem. However my printer cannot finish an alignment test and just says alignment failure after trying.

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