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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: Paper Jam problem......

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3 REPLIES 3
02-05-2022 12:45 AM
Which printer do you have?
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.




I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
02-05-2022 12:05 PM
Have the hpenvy5540 all in one. Have tried everything on hp support. Cleaned wheels, checked for paper bits with torch, unplugged and replugged. routers computor and printer. Done resets. Paper is not picked up despite the wheels turning and cartridges moving and the usual printing noises. Printer stops says clear paper jam when there isn't any jam.
Any advice gratefully received.
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