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‎09-09-2022 11:39 AM

HP Recommended
Product: HP LaserJet Pro M203dw Printer

Hi! I'm getting a message that I have a paper jam but CANNOT find it anywhere. I've opened the top to search, removed the paper tray, removed the ink cartridge, opened the back...I don't know what else to do? How can I fix what I can't find? Please help!

Category:
1 REPLY 1

‎09-09-2022 11:51 AM

HP Recommended

It is possible that the paper is wrapped around the fuser (the component that melts the toner onto the paper). This is located at the back and it is sometimes very difficult to see clearly if there is something jammed there and in some cases the only way to remove a jam is to disassemble the printer.

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