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‎05-08-2025 10:13 AM

HP Recommended

There's a paper jam in the back of the printer and it was pulled out too hard so a small piece got stuck and we are unable to reach it

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1 REPLY 1

‎05-09-2025 09:39 AM

HP Recommended

Hi @mialaw,

 

Welcome to the HP Support Community! We're stoked to have you on board! 

 

To help us get started on resolving your issue, could you please share the model name of your device?

 

We're looking forward to helping you get back up and running! 

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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