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HP Recommended
HP ENVY 4500 e-All-in-One Printer

printer says paper jam, but there's no paper jam, dust, debry, I already clean out the panel.

20230221_131025.jpg

1 REPLY 1
HP Recommended

Hi @_virie 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing paper jam with HP printer.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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