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‎11-07-2022 04:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Printer is showing Unexpected paper size, load legal in tray 2. Press (ok) to continue, 

then it will start showing cleaning after each print or photocopy

Category:
2 REPLIES 2

‎11-21-2022 09:30 AM

HP Recommended

@AY_007

 

Welcome to the HP support community.

 

Provide the printer model number or the product number for further assistance.

Here is the link to find the product number:- Click here

Sandytechy20
I am an HP Employee

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‎11-21-2022 10:20 AM

HP Recommended

In most cases this type of error is generated when you have the paper size settings on the printer different than the type of paper loaded. In this case it sounds like you may have letter paper loaded but have the tray set for legal.

 

The other possible error is that you have the tray set for any size/any type and when you sent the print job you specified tray 2 and the job was legal but you again have a different size paper loaded.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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