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11-21-2022 10:20 AM
In most cases this type of error is generated when you have the paper size settings on the printer different than the type of paper loaded. In this case it sounds like you may have letter paper loaded but have the tray set for legal.
The other possible error is that you have the tray set for any size/any type and when you sent the print job you specified tray 2 and the job was legal but you again have a different size paper loaded.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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