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nicolegasinstal
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Message 1 of 2
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Printer piece falls out while clearing paper jam, can not figure out where it came from

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hp 9015

IMG_2177.jpgIMG_2178.jpg

This piece fell out of the printer into the paper tray after clearing a paper jam in our HP 9015, not sure where it goes but knows that double sided documents jam now that this piece is missing.  Just want to put it back into place but can not find a diagram showing how it installs, springs at either end.

 

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Repairatrooper
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Message 2 of 2
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That is a redirect fin that is designed to guide media when you are duplexing. It likely belongs near the exit rollers. If you watch closely when trying to duplex and see where it jams, that will be the probable location that it needs to mount to.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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