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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: Printout Text is Blurry

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05-28-2023 01:29 AM - edited 05-28-2023 01:35 AM
My paper was jammed inside the printer and paper was crumpled in the process. Managed to clear out the paper jam and continue printing after that. However all the printouts became blurry and the paper came out a little wavy. I took out the toner cartridge and image drum and everything looked ok. No scratches or damange.
Please advise.
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Accepted Solutions
05-28-2023 06:23 PM
Either engage a service center or search around for a service manual or youtube video on how to remove. They are not a simple pull out unit like you find on commercial machines.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-28-2023 01:50 AM
I have seen this issue when a piece of paper gets wrapped around the fuser. It can be hard to see without removing into the fuser to examine more closely.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-28-2023 07:27 AM
Hi Repairatrooper,
Thanks for the advice and i went to check again and found the paper you were referring to. However i am not able to pull or roll the paper out and i managed to pull bits of it out only. Opened the back of the printer but cannot find any paper there too.
05-28-2023 08:19 AM
Those types of jams often require fuser removal. You want to be careful as the rollers are soft material and easily damaged by tools.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-28-2023 06:23 PM
Either engage a service center or search around for a service manual or youtube video on how to remove. They are not a simple pull out unit like you find on commercial machines.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
05-28-2023 06:29 PM
Thanks again for the prompt reply Repairatrooper. Good info you had provided me. At least i have some idea what has gone wrong. Anyway i guess its time to find a service expert to help clear the jam. Spending money again....