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HP Recommended
HP Color LaserJet Pro MFP M281cdw
Microsoft Windows 11

I am trying to print on 80 lb (216GSM) card stock and the card stock will not feed manually. I have cleaned the rollers as instructed and no change, still will not feed.

1 REPLY 1
HP Recommended

Did you print before on that card stock?  That is too heavy, it's not supported.

 

Media weight supported (metric)
60 to 163 g/m² (Uncoated/Matte, recommended), however up to 175 g/m² Postcards and 200 g/m² HP Matte is allowed in the driver; 60 to 163 g/m² (Coated/Glossy, recommended), however up to 175 g/m² Postcards and 220 g/m² HP Glossy is allowed in the driver.



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