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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Problem with paper sizes (I can't print A6) with M255DW

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02-16-2021 04:57 PM
Hello,
I just bought a laser printer HP m255dw. It supports various paper sizes however when I try to print a pdf (size A6) in the properties section it only gives me the option for very few paper sizes including A4 and A5 but not A6.
I tried everything that I can think of and can't seem to figure out how to print on A6 please help.
02-19-2021 08:37 AM
Welcome to the HP support community.
Create custom paper sizes in Windows
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Load the custom-size paper into the paper input tray.
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Open the item you want to print.
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Click File, and then click Print.
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In the Print window, click Preferences, Properties, or Printer Properties.
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Click the Paper/Quality tab, and then click Custom.
NOTE:
If you do not see a Custom button on the Paper/Quality tab of the printer properties window, skip to the section to Create custom paper sizes from Devices and Printers.
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In the Custom Paper Size window, click New.
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Type a name for your custom paper size, adjust the width and height to your preference, and then click OK.
NOTE:
To change the dimensions to metric, click Millimeters.
Your custom paper size is now saved. You can select this custom paper size in the future and edit it if needed.
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Click OK, click the Paper Size drop-down menu, and then scroll down and select your custom paper size.
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Make any other preference changes if necessary, and then click OK.
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Click OK or Print to print the document.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee