• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
OfficeJet Pro 8715
Microsoft Windows 10 (32-bit)

I am trying to print an eBay shipping label on Avery labels, which are thicker than the labels I used before. Even though I set up the printer for thicker paper (both on the printer dashboard and in printer preferences on my computer), it just shoots the label paper through and prints the actual label on plain paper. None of the previous forum answers seem to fix the problem, primarily because the options don't show up on my printer's control panel. Help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@CMorg1 

 

:Arrow_Right:  Which orientation?

top / bottom (portrait)

or

left / right (landscape)

 

:Arrow_Right:  Are the labels (the paper) made for Inkjet or Laser printer?

This is important.

 

 

An example - PDF printing - Avery 5912 

Avery_5912_Sample_Label_PDF_Print_2Avery_5912_Sample_Label_PDF_Print_2

 

Thank you for participating in the HP Community.

Reminder:  The Community is not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

 

Dragon-Fur

View solution in original post

13 REPLIES 13
HP Recommended

@CMorg1 

 

Which Avery Label?

Template?

 

Software you are using?

Word or PDF?

 

Thank you for participating in the HP Community.

Reminder:  The Community is not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

Avery label 5126 (labels are two up on the 8.5x11 sheet. I'm printing directly from eBay but I do believe it's a pdf file that downloads.

HP Recommended

@CMorg1 

 

:Arrow_Right:  Which orientation?

top / bottom (portrait)

or

left / right (landscape)

 

:Arrow_Right:  Are the labels (the paper) made for Inkjet or Laser printer?

This is important.

 

 

An example - PDF printing - Avery 5912 

Avery_5912_Sample_Label_PDF_Print_2Avery_5912_Sample_Label_PDF_Print_2

 

Thank you for participating in the HP Community.

Reminder:  The Community is not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

 

 

 

Dragon-Fur

HP Recommended

I just looked. You're right, they're for laser printers. Didn't notice that.

Thanks!

HP Recommended

@CMorg1 

 

You are welcome.

 

Stay Safe.

 

Thank you for participating in the HP Community.

Reminder:  The Community is not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

HP Recommended

I'm trying to print on avery 8126  labels

 

HP Recommended

I'm using windows  7 professional trying to print on Avery 8126 internet shipping labels.

Printer skips the label and prints on plain paper.

HP Recommended

Inkjet

HP Recommended

I'm using HP Office Jet Pro 8710

I'm trying to print from  Paypal/Ebay shipping

I'm using windows  7 professional trying to print on Avery 8126 internet shipping labels.

Printer skips the label and prints on plain paper.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.