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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Trying to print using card on my HP Envy 4524

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10-14-2020 09:46 AM
Hi,
Trying to print using 225g card on my envy 2524 printer but it only prints out the end bit. Is the card too thick or what setting do I use seems to be the card struggles to feed into the rollers and that’s why it’s only printing the last part of the page ?
Help would be much appreciated
thanks
10-16-2020 10:58 AM
@Shan-25, Welcome to the HP Support Community!
This model printer supports up to 200 g/m2 (110 lb index) cards.
For more info, refer to Paper-handling section on the product specifications page.
To know how to load the cards correctly in the printer, refer to - Loading Paper, Cards, and Envelopes
Hope this helps! Keep me posted.
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KUMAR0307
I am an HP Employee