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Kap_Zilla
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Message 1 of 3
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Virus ? Maybe?

HP Recommended
Hp envy pro 6400 all-in-one

I tried sending a worksheet to print on my printer and it wouldn't stop sending out blank papers or random symbols. 

I trued turning it off and on again, and sending other types of jobs to it, but it would do the same thing. 

Any help or suggestions?

2 REPLIES 2
Repairatrooper
Level 14
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Message 2 of 3
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HP Recommended

More likely a corrupt or wrong driver or a bad file.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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Kap_Zilla
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HP Recommended

When I sedum work to be printed to the printer email it does the same thing over and over.

I may send different type of formated emails but the printer just goes haywire.

 

How can I fix this ?

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