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HP Recommended
HP DeskJet 2710 All-in-One Printer
Microsoft Windows 11

How long does it take for support to correct a warranty date?

I've been waiting 2 weeks since I raised tje support request and I've heard nothing. 

4 REPLIES 4
HP Recommended

@newbie64

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,

Have you checked your email inbox for any communication from the HP warranty team?

You can check the HP product warranty status from here: https://support.hp.com/us-en/checkwarranty 
Also, refer to the article- How to Submit a Dispute to Validate Your Warranty

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

Thank you for your response.

 

Yes I have been checking my inbox, that's how I know they haven't replied.

It was a warranty dispute which I raised weeks ago and which I am enquiring about as to how long it takes them to reply.

 

HP Recommended

@newbie64

Thank you for posting back.

 

I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

ECHO_LAKE
I am an HP Employee

HP Recommended

Thanks but the steps you've provided don't work

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