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‎07-28-2022 03:53 PM

HP Recommended
Product: HP Photosmart 7520 e-All-in-One Printer
Operating System: macOS 12.0 Monterey

When I try to print an envelope, the photo tray slides back and forth and it doesn't pick up the envelope from the paper tray. 

Category:
1 REPLY 1

‎08-09-2022 06:40 AM

HP Recommended

Hi @Printingdreams,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP Photosmart 7520 E-All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Please refer to the below documents.

 

Make sure the firmware is up to date on your MAC and your printer.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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