card stock and photo paper jam on hp office jet pro 8710

[dab12]

The rollers in the printer keep slipping and will not feed card stock or photo paper.  It does feed from the paper tray but the rubber ? rollers will not continue to feed it.  I set the paper type to photo or plain paper thick.  Regular paper feeds fine.

[Dragon-Fur]

@dab12 

Welcome to the HP Community.

The "usual suspects" that cause this kind of issue include:

• The printer is worn out from years of use
• The printer and printer rollers need to be cleaned
• The printer software is in need of being reinstalled
• The settings are not correct for the paper type / size

Start with the "need for maintenance":

 Paper Jam Error

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HP OfficeJet Pro 8710 All-in-One Printer series 

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