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HP Recommended
hp office jet pro 8500a plus
Microsoft Windows 10 (32-bit)

No paper jams but printer keeps reporting error on printer screen not allowing to go any further?

1 REPLY 1
HP Recommended

Check for broken gear, that is a very common issue on that model

 

https://www.youtube.com/watch?v=PMFW1RRlDHE 




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