paper jam, keeps jaming, have followed the instructions, cleaned all ink cleaned all rollers, reset

[jonb79]

paper jam issue, have cleaned excess ink, cleaned rollers, seems nosier than normal, cleaned rollers reset. at my witts end now, ready to trow it away

[sandytechy20]

@jonb79

Welcome to the HP support community.

I understand that you are getting paper jam errors, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this seems to be a hardware issue.

I am sending you a private message with the steps to proceed further on this printer issue. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.