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- HP Community
- Printers
- Printer Paper Jams & Feed Issues
- Re: white paper comes out the printer if I print or I scan
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10-05-2023 07:20 AM
Hi @agrahier,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your printer.
To understand the issue and help you, please share the details listed below:
Make a copy on the printer standalone and let me know if you have the same issue. (Place an original document on the scanner glass and make a copy to confirm hardware failure)
- Error messages (if any) on the unit.
- When was the last time your printer was working fine?
- Were there any changes made to your printer recently?
- May I know to which device are you trying to connect your printer to eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee