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‎12-29-2020 12:18 AM

HP Recommended
Product: HP LaserJet Pro M428dw
Operating System: Microsoft Windows 7 (64-bit)

Добрый день, не включается МФУ HP LaserJet Pro M428dw, горит на экране устройства логотип HP, и идет бесконечная загрузка. Что может быть? Питание отключал на всю ночь, не помогло. На открытие крышки картриджа реагирует. Подключен по USB.

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1 person had the same question
2 REPLIES 2

‎12-29-2020 05:24 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
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‎12-29-2020 05:31 AM

HP Recommended

Hello, the HP LaserJet Pro MFP M428dw won't turn on, the HP logo is on, and there's an endless download. What could be? Turned off the power for the whole night, it did not help. Reacts to opening the cartridge lid. Connected via USB.

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