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HP Recommended
15-ac181na (ENERGY STAR)
Microsoft Windows 8.1 (64-bit)

Originaly, I bought my laptop with Windows 10 pre-installed but have never liked it. Decided then to buy a Windows 8.1 licence and install on laptop. Now I'm having issues with a few drivers that aren't compatible with OS 8.1 as I can't find a compatible one.

 

Also, my touchpad is working but with fewer functionalities: pinch zoom, two-finger scrolling etc.

 

Would someone be able to point where I can find them?

 

Thank you very much!

 

 

Not-compatible drivers:

 

1)PCI Data Acquisition and Signal Processing Controller
Hardware ID:
PCI/VEN_8086&DEV_1603&SUBSYS_80C1103C&REV_09
PCI\VEN_8086&DEV_1603&SUBSYS_80C1103C
PCI\VEN_8086&DEV_1603&CC_118000
PCI\VEN_8086&DEV_1603&CC_1180

2)Unknown Device
Hardware ID:
ACPI\INT3400/2&DABA3FF&2

3)Mice and other pointing devices
PS/2 Compatible Mouse
Hardware ID:
ACPI\VEN_SYN&DEV_1EFB
ACPI\SYN1EFB
*SYN1EFB

1 REPLY 1
HP Recommended

Hi:

 

You need this driver for the PCI Data Acquisition and Signal Processing Controller, and the unknown device...

 

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71638.exe

 

You need this driver for the touchpad/mouse...

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

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