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HP Recommended
HP 2820 printer
Microsoft Windows 11

Sorry wrong board But cant find the one I want.

 

I seem to have 2 HP User Accounts.

Can I merge them?

I am trying to add my new Printer to the Account my pc is on But a message says it is registered already to another account

That is not so, as the old account is years old, and I struggle to remember the password

I just want to have one HP Account with my PC and Printer in it

Can you please please help?

1 REPLY 1
HP Recommended

Hi @Mari2443,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that you need help with merging 2 HP accounts.

The support here is limited and this issue might require one-on-one interaction to fix it.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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