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‎08-11-2024 12:05 AM

HP Recommended
Product: HP OfficeJet Pro 9125e All-in-One Printer

Hi, I have two  OfficeJet Pro 9135 printers - each in different locations. one uses a chrome laptop, the other will be connected to a Windows PC. My question is can I have 2 of the same printers connected to the HP smart app? 

I'm having trouble connecting a 2nd one to the app, but i'm not sure if there is a connectivity issue to the app or this is not an option.

TIA,

Category:
1 REPLY 1

‎08-11-2024 03:57 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

HP Smart is able to support 2 similar printer models.

 

When adding the 2nd printer, be sure that it is in the "Setup mode", do a Reset network to defaults if necessary.

 

This resource will show how to reset the wireless network:

https://www.youtube.com/watch?v=_ve3NnDE6t4

 

For more resources on the printer:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPg3gLjiD1TQDih7jmoDWbCr

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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