2700 deskjet new won't connect - says needs wps pin, enters immediately, but 'quits waiting'

[Kim223]

Hello - I am trying to set up my printer on my work laptop (it is currently set up on my personal chromebook) and when prompted to enter WIFI direct pin, which i do within seconds - i get an alert that the printer quit waiting and try again. I did 4 times and I reset the printer - started from scratch again. Please help as I am working remotely and need to have the ability to print. Thank you

[Nal_NR]

Hi @Kim223

Welcome to the HP support community.

I understand that your new printer is not connecting wireless. I'd like to help!

To provide you with an accurate solution, I'll need a few more details:

Do you get an error message when trying to connect to the Wi-Fi?
Are you connecting the printer to a 2.4Ghz network or 5Ghz network?

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
 

What device are you using the printer with a Windows computer, Mac, Android, or iPhone?

How is the printer connected to USB or Wireless? 
What is the status of the wireless light on the printer, steady or blinking?

Meanwhile, follow the steps from the document here

Hope this helps. Keep me posted. 
 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Nal_NR]

Hi @Kim223,

As we did not hear from you, 
I'll be closing this case for now. If you need further assistance, feel free to reach out to us. 

Have a great day!