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printer set up and working fine . Left it switched on a few days now its offline  and will not connect. I have uninstalled and started again but it will not connect.

1 REPLY 1
HP Recommended

@JC1964 

 

Welcome to the HP Community --

 

Not sure whether "uninstall" removes or corrects a connection setup.

 

Open

User Guide

Read Chapter 6 - Configure your printer - Starting on Page 24

 

If you can do so,

Connect to the printer using the Embedded Web Server (EWS),

Check / Configure the connection details, including the SSID named network connection in Advanced.

 

Consider connecting to the SSID named network for 2.4GHz.

Even if the printer supported 5GHz, the 5GHz connection is faster but not as tolerant of distance or obstacles.

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

 

 

Ethernet

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wired (802.3) > IPv4 Configuration

 

Wireless

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Network > Wireless (802.11) > IPv4 Configuration

As Available:

Tab Network > Wireless (802.11) > Advanced

Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password

Select and connect to the correct SSID / network name for the bandwidth you are using.

 

Note:   It is not mandatory that you use a manual / static IP address.  Doing so can improve stability.

 

Example “Alternate” EWS format (new printers)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Section Network > Primary Ethernet > Check / Adjust Status and other tabs...

 

=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=

 

According to the user manual, your printer EWS format is the same as (or similar to) the following example.

 

EWS_9025_Network_IPv4_Configuration_4EWS_9025_Network_IPv4_Configuration_4

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

HP DeskJet 2800e All-in-One Printer series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.