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- HP Community
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- Printer Setup, Software & Drivers
- 3630 EWS user/password how to remove it!

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10-24-2022
05:06 AM
- last edited on
10-26-2022
06:46 AM
by
Ric_ob
I have HP Printer 3630 All in one, and I am trying to reconfigure its Network but it is asking me for EWS Username & Password which I do not have anymore. I tried admin/admin and admin/no password and all not working. I tried to do the Wifi and cancel button but when configuring the wifi it still asks for an EWS configuration password. Please help to remove the EWS user/password and restore factory defaults. Thanks.
The printer model is 3630 All ini one, Serial number is [Personal Information Removed], product number is K4T99B, service ID 27210 Printer zone is 4 and firmware version is SWP2FN2223AR FW patch version 0
11-14-2022 10:51 AM
@AsserPrinter
Welcome to the HP support community.
I understand that you want to reset the EWS password, I am glad to assist you.
Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) administrator password.
Follow these steps to reset the printer to the factory default settings:-
Press and hold the Wireless button and the Cancel button from the printer control panel together for three seconds.
Login to the EWS page with the default credentials and change the password.
Username: admin
Password: "leave it blank"
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
11-14-2022 12:38 PM
Thanks for your reply but if you read my post I have tried all those pressing wifi and cancel then various passwords you noted (all written in my initial post) and it does not work!!!
when calling HP they advised to through away the printer as they don’t know how to reset it!!!!!
Quite frustrating support!