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‎10-16-2020 02:57 PM

HP Recommended
Product: Envy 6052

I have a new printer and while it is working fine (scanner/printer), when idle it cycles itself every couple of minutes.  It is very annoying.  I am not sure what it is doing, maybe cleaning itself?  Anyway, is this normal and how do I stop it (short of turning off the printer)?

 

Thanks,

 

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2 people had the same question
1 REPLY 1

‎10-19-2020 04:26 PM

HP Recommended

@39219034 Welcome to HP Community!

 

I understand that the 6052 Printer keeps cycling/cleaning itself.

 

Please let us know which operating system you are using.

 

how the printer is connected to the computer?

 

Please provide the network configuration page.

 

Keep us posted,

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Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


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